A feed entry for a ticket.
Name | Type | Nullable? | Summary |
---|---|---|---|
NewStatusID | Int32 | This field is nullable. |
The ID of the new status for the ticket. Leave null or 0
to not change the status.
|
CascadeStatus | Boolean | A field that can be passed into the update ticket API specifying whether it should cascade the status update. Defaults to false. | |
Comments | String | The comments of the feed entry. | |
Notify | String[] | This field is nullable. | The email addresses to notify associated with the feed entry. |
IsPrivate | Boolean | The private status of the feed entry. | |
IsRichHtml | Boolean | Indicates if the feed entry is rich-text or plain-text. | |
IsCommunication | Boolean | This field is nullable. | Set the feed entry as a communications record |