The options for moving a ticket to a different ticketing application.
Name | Required? | Type | Nullable? | Summary |
---|---|---|---|---|
NewAppID | This field is required. | Int32 | The ID of the ticketing application to move the ticket into. | |
NewFormID | This field is required. | Int32 | The ID of the form in the destination ticketing application to assign to the moved ticket. | |
NewTicketTypeID | This field is required. | Int32 | The ID of the ticket type in the destination ticketing application to assign to the moved ticket. | |
NewStatusID | This field is required. | Int32 | The ID of the status in the destination ticketing application to assign to the moved ticket. | |
Comments | String | This field is nullable. | The comments of the move (ticket) to application feed entry. | |
IsRichHtml | Boolean | Indicates if the comment is rich-text or plain-text. |